“Linda came in to a challenging working environment, working with the Shared Services Transformation activities to define processes and governance frameworks. Working across Service Strategy, Solution and Business Architecture and HR divisions on end to end process alignment across a range of initiatives, she delivered the long awaited Self Service Portal that streamlined workflow and process, which was instrumental in users having self service capability and enhanced the overall mobility aspects of the business. Given her broad knowledge of IT and best practice processes, Linda really is skilled in getting to the root cause of issues and making things happen. ”

“Linda has a keen ability to quickly build rapport and develop project scope when working across numerous projects with different priorities. Linda was able to understand the ever changing environment while developing IT user processes for terming and on boarding contractors. As the project evolved, Linda was able to provide sharp and impactful input regarding SME processes and changes within the newly created People & Culture processes as well as fielding numerous team inputs.”

Linda is an exceptional transformation leader. She is equally adept at developing the vision, strategy, program management and process flows as well as managing the people impacts. She has a passion for mentoring others and sharing her vast and deep expertise. She was a pleasure to work with and I look forward to being able to work with her again soon.”