FillTheGap Consulting

Is digital technology creating too much change in the way you work?
Do you need support to satisfy customer needs,
transform and innovate your business?

We help your people transform their operating models and develop the out-side in service models that support your company’s Business & Technology Strategies so you can move towards a Digital journey.

Transformation, Digital, Service Performance & Innovation Consultants

ABOUT US

FillTheGap consulting is a specialist independent consultancy firm that works collaborative with your people, large consulting firms on your behalf, or with our own network of specialist trusted consultants to execute your strategic objectives.

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OUR PRIORITY

Transformation – We identify performance pain points and challenges and look at your drivers and measurements to create a performance solution.

Innovation – We look at your value expectations and business issues and use value drivers and scorecards to improve your value solution.

Digital automation – We look at your work patterns and transform the unstructured into intelligent workflow, systems, and customer experiences.

Service Performance – We identify your competitive advantage and performance gaps and align them to improved systems, service, products, cost and revenue models.

Our Services

Woman in VR headset looking up and interacting with Facebook You

TRANSFORMATION

We identify performance pain points and challenges and look at your drivers and measurements to create a performance solution.

INNOVATION

We look at your value expectations and business issues and use value drivers and scorecards to improve your value solution.

DIGITAL AUTOMATION

We look at your work patterns and transform the unstructured into intelligent workflow, systems, and customer experiences.

PERFORMANCE AND SERVICE MODELS

We identify your competitive advantage and performance gaps and align them to improved systems, service, products, cost and revenue models.

HOW IT WORKS

Our engagements are based on deliverables, not time and materials, so we can provide value to your business and you get what you needed.

RECEIVE A CALL BACK TO ARRANGE A MEETING

MEET & ALLOW US TO SCOPE OUT THE ENGAGEMENT

RECOMMEND BEST SOLUTION FOR YOUR ENTERPRISE

What Clients Say

“Linda came in to a challenging working environment, working with the Shared Services Transformation activities to define processes and governance frameworks. Working across Service Strategy, Solution and Business Architecture and HR divisions on end to end process alignment across a range of initiatives, she delivered the long awaited Self Service Portal that streamlined workflow and process, which was instrumental in users having self service capability and enhanced the overall mobility aspects of the business. Given her broad knowledge of IT and best practice processes, Linda really is skilled in getting to the root cause of issues and making things happen. ”

Julia york

“Linda has a keen ability to quickly build rapport and develop project scope when working across numerous projects with different priorities. Linda was able to understand the ever changing environment while developing IT user processes for terming and on boarding contractors. As the project evolved, Linda was able to provide sharp and impactful input regarding SME processes and changes within the newly created People & Culture processes as well as fielding numerous team inputs.”

Ashley Richards

Linda is an exceptional transformation leader. She is equally adept at developing the vision, strategy, program management and process flows as well as managing the people impacts. She has a passion for mentoring others and sharing her vast and deep expertise. She was a pleasure to work with and I look forward to being able to work with her again soon.”