Services - Transformation of existing business to future states
We can support you with specialist transformation expertise in lean cost and cycle time reductions to optimise operational efficiency and support you in cultural and people change management to embed the changes operationally.
Our speciality is operational excellence in Share Services, HR, Finance, Facilities, PMO, and IT processes where we support you with functional knowledge and building resources, process and people capability. We also support transitioning and aligning acquired or merged companies and BPO outsource opportunities with organisational design and integrating and standardising business functions and services. We can work with your Business architects, Solution and IT architects to align your business and IT strategies for a better customer outcome.
PERFORMANCE AND SERVICE MODELS
We identify your competitive advantage and performance gaps and align them to improved systems, service, products, cost and revenue models.
We look at your value expectations and business issues and use value drivers and scorecards to improve your value solution.
We look at your work patterns and transform the unstructured into intelligent workflow, systems, and customer experiences.